Md Shaheer Ahmed
Product Designer, Bengaluru, India
Experience
Associate Product Designer
Designed PillUp, a D2C pre-sorted medicine service, for a year. Now designing GoodFlip, a D2C metabolic health platform.
- Designed in-app self-troubleshooting for CGM users stuck waiting hours on support. 52% of disconnections now resolve without it.
- Rebuilt the metabolic program around daily participation habits. Day 1 to day 7 retention went from 3% to 23%.
- Replaced a six-hour manual medicine quoting process with instant quote generation.
- Redesigned the PillUp application end to end, increasing order rates by 11% and strengthening brand recognition and recall.
- Designed the end-to-end app experience for Smart Ring, GoodFlip's next hero device, translating its hardware signals into an intuitive daily experience.
- Transformed the PillUp prescription upload experience by replacing upload ambiguity with clear AI guidance and transparent feedback, driving higher lead quality.
Product Design Intern
- Designed white-labelled eNACH flows for customers setting up auto-debit in their lender's app.
- Designed eNACH Bridge and the Admin Console end to end, the tools NBFCs onboard through.
- Rebuilt Nexus v2 in Next.js for Sales to white-label demos themselves, cutting a 2-day design dependency to 10 minutes.
Product Design Intern
- Audited and redesigned where students abandoned quizzes. Drop-offs fell 40%.
- Designed data-rich dashboards that made student progress clear at a glance.
Education
B.Tech, Computer Science and Engineering
Skills
DesignProduct design, UX research, design systems, information architecture, prototyping, usability testing, visual design
ToolsFigma, Framer, Miro, Jira, Git
BuildHTML, CSS, JavaScript, React, Next.js
AIClaude, AI-assisted design and prototyping
Certifications
Google UX Design Professional Certificate
Research
PaperDesigning a Safe Ecosystem to Prevent Deepfake-Driven Misinformation on Elections. Digital Society 3, 19 (2024). Springer Nature.
ReviewerAI and Ethics (ISSN 2730-5961), Springer Nature. More on ORCID